Effective Date: October 18, 2022
At Rydrex Webtech IT Innovations Private Limited (“Rydrex”), we value the privacy of our users and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, protect, and share your information when using our website and services, including our CRM platform (https://rydrexcrm.com).
GENERAL DATA PROTECTION REGULATION (GDPR)
Rydrex Webtech IT Innovations Private Limited’s legal basis for collecting and using personal information depends on the Personal Information we collect and the context in which we collect it:
- Rydrex needs to perform a contract with you.
- You have given Rydrex permission to do so.
- Processing your personal information is in Rydrex’s legitimate interests.
- Rydrex needs to comply with legal obligations.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy. Your data will be stored securely and used to comply with legal obligations, resolve disputes, and enforce our policies.
GDPR Data Protection Rights (For EEA Residents)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Right to Access: You have the right to request copies of your personal data. We may charge a small fee for this service.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
- Right to Objection: You have the right to object to the processing of your personal data under certain conditions.
- Right to Restriction: You may request that we restrict processing of your personal data, under certain conditions.
- Right to Data Portability: You can request that your data be transferred to another organization or directly to you, under certain conditions.
- Right to Withdraw Consent: You can withdraw consent for the processing of your data at any time, under certain conditions.
- Right to Erasure: You may request that your personal data be erased, under certain conditions.
INFORMATION WE COLLECT
When you visit our website or use our services, we collect various types of information, including but not limited to:
- Personal information such as name, email address, contact details, and payment information.
- Data from log files, including IP address, browser type, ISP, date/time stamps, referring/exit pages, and click behavior.
We collect this information to analyze trends, administer the website, track user activity, and gather demographic information.
USE OF INFORMATION
We use the information collected to:
- Provide, maintain, and improve our services.
- Process payments and communicate with you.
- Enhance user experience through personalization.
- For marketing purposes, with your explicit consent.
- Comply with legal obligations.
DATA SECURITY
We prioritize the security of your personal information and implement security measures to prevent unauthorized access, alteration, or disclosure of your data. However, please note that no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
SHARING OF INFORMATION
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers, such as payment processors, who assist us in providing our services. These third parties are contractually obligated to protect your information and use it only for the purposes outlined in our agreements with them.
COOKIES
Cookies are small text files stored on your device to help us recognize you and optimize your browsing experience. When you visit rydrex.com or https://rydrexcrm.com, we may collect information automatically via cookies or similar technologies.
Types of Cookies We Use:
- Functionality Cookies: Used to remember your preferences (e.g., language, location) and enhance the functionality of our website.
- Advertising Cookies: Used to track your browsing behavior to display targeted advertisements. We may share online data collected via cookies with advertising partners to display ads on other websites based on your browsing patterns.
You can control and manage your cookies through your browser settings.
YOUR RIGHTS
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request that we correct inaccurate or incomplete information.
- Right to Object: Object to the processing of your data under certain conditions.
- Right to Restrict Processing: Request restriction of processing under certain conditions.
- Right to Data Portability: Request the transfer of your data to another party.
- Right to Withdraw Consent: Withdraw your consent to data processing at any time.
- Right to Erasure (“Right to be Forgotten”): Request that we delete your personal data, under certain conditions.
INDEMNIFICATION
By using our website and services, you agree to indemnify and hold Rydrex Webtech IT Innovations Private Limited, its subsidiaries, affiliates, officers, employees, and agents harmless from any claims, damages, or expenses, including legal fees, arising from the violation of this Privacy Policy or the misuse of the website and services by you or anyone acting on your behalf.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website and services after the changes constitutes acceptance of the updated policy.
ONLINE PRIVACY POLICY ONLY
This Privacy Policy applies only to online activities and is valid for visitors to our website and users of our CRM software (https://rydrexcrm.com). It does not apply to information collected offline or via other channels.
CONTACT US
If you have any questions regarding this Privacy Policy, the data we hold on you, or wish to exercise any of your data protection rights, please contact us at:
Email Address: contact@rydrex.com